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EDF supports the organisation’s need in achieving an overall digital experience in Marketing, Branding, Prospecting, Selling and Servicing.
Customer Self-Service Portal
View policies, update profile, pay premium, print statement, service requests & claims notification.
Choices Online Store
Simplified UX, integrated payment and submission, Online Insurance Point-of-Sales.
Takaful & Insurance Mobility Made Simple
Cross-platform Mobile Point of Sales Prospecting & Sales Fulfillment on-the-move with e-Payment services & e-Signature.
Enterprise Product Configurator
Create, validate and test new products & deploy to a common product rules engine running on Mobile Apps, Windows and Online stores
Community & E-worksite Marketing & Distribution
Build online communities to offer Financial, Insurance & Takaful products direct to community members.
Digital Marketing Services
Online Engagement, Social Selling, Empower Agents and Companies on social platforms.
Referral Management & Marketing Automation
Generate Leads, acquire Referrals, track Consumer Experience, establish Digital Marketing capabilities, using consumer analytics to run targeted campaigns.
Web Portal Solution for Sales & Servicing
Responsive design, SEO friendly website, digital marketing, distribution and service channel.
Multi-channel Distribution Management
Simplified digital channel & affinity partner management, reporting & compensation payment.
Multi-lingual Chatbot for Financial Insurance & Takaful
Providing 24*7 personalized consumer engagement and lifestyle financial Robo Advice
Customer First Connected Enterprise Digital Framework (EDF) business capabilities delivers personalized engagement to the following financial, insurance and takaful business needs:
Customer / Consumer Analytics & Highlights Campaign & Referral Management Personalization Via Auto-persona Analysis
Mobile Point Of Sales Offline / Online End-to-end Sales Management
Multi-channel Sales Analytics & Insights
Online Store & Value Comparators
Robo Advisor Social & Customer Interaction
Speed To Market Product Setup Automated Testing
Scalable, Agile, Responsive Integration Portal
All your Digital Needs with 121Advisor's Customer First Connected Enterprise Digital Framework
Building Predictive Analytics Models (PAM) for Banking, Insurance & Takaful
Building Predictive Analytics Models (PAM) for Banking, Insurance & Takaful. 121Advisor solutions focus on predictive marketing & sales, customer service, new business underwriting, personalization and claims management.
Multi-lingual Chatbot for Financial Insurance & Takaful (FITbot)
Multi-lingual Robo Advisor and chatbot that utilizes hybrid trees and natural language processing (NLP) to engage with customers to offer a more personalized customer experience and generate more referrals.
Web Portal Solution for Sales & Servicing (WebPoS)
Multi-lingual mobile responsive website and portal solution to enable clients to experience a unified personalized digital experience where content, sales, marketing and work management are consolidated instead of siloed.
Referral Management & Marketing Automation (ReMMA)
Effectively and efficiently auto-assigns, tracks and manages lead refferals and conversions based on user defined workflows. Marketing automation results in personalized content delivery, targeted campaigns and engagement.
Sales Activity Mobile App (SAMA)
Allows agents to effectively plan and manage sales activity to ensure all leads and prospects are addressed. Managers can monitor realtime to render assistance where necessary.
Choices Online Store (COS)
Allows insurers and takaful operators to provide direct purchase of products online. Can integrate with Multi-lingual Chatbot for Financial Insurance & Takaful (FITbot) robo-advisor services as well as referrals via Referral Management & Marketing Automation (ReMMA).
Takaful & Insurance Mobility Made Simple (TIMMS)
A cross platform mobile point of sales solution allowing agents to identify client financial needs via Customer Fact Find, recommend products, make presentations, generate quotes and e-submit applications, in a regulatory compliant process.
Customer Self-Service Portal (CSSP)
Reduces operating cost by enabling the customer to view their detailed information in terms of profile, policies and contracts purchased online, make renewal payment, submit service requests, seek information, or file a complaint.
Community & E-worksite Marketing & Distribution (CeMD)
Community portal solution allows organisations to engage with members of their community to nurture trust and create advocates thereby improving customer retention.
Multi-channel Distribution Management Solution (McDMS)
For general agencies, IFAs, brokers to simplify operations by consolidating their diverse requirements. With built in performance management and compensation computation our clients have seen improved sales with reduced administration costs.
Enterprise Product Configurator (EPC)
Reduce the time to market for insurance and takaful products. Built to rapidly setup product rates, illustrations, validation engine as well as automated testing module allows quick product deployment.