Multi-channel Distribution Management Solution (McDMS)

Channel, Performance Management & Administration

Flexible, configurable and scalable solution to support various types of distribution channels with diverse structures, compensation schemes, and performance requirements.

Multi-Channel Portal Management

Comprehensive web portal features with notification services, proposal tracking and mobile web capability. Enables personalized content for effective information management and delivery.

Compensation Computation & Reporting Engine

Robust, integrated and customizable engine for channel specific compensation schemes to ensure accurate and timely processing to reward the sales agents.

Referral Administration, Computation & Reporting

• Referral Profile Registration & Maintenance
• Referral Incentive Computation
• Referral Incentives Reporting for Individual Referral and for Agent

Rules based configuration by Channel / Agency

• Channel rules
• Compensation rules
• Bonus rules
• Promotion / Demotion rules

Spin-Off Promotion / Demotion & Computation

Income & Compensation Structure Setup & Administration

• by Channel / Agency
• by Product Group / Type
• Roll-up / Roll-down configuration

Income Computation & Reporting Engine

• Income and Compensation Report Import / Upload from Insurance Core Systems
• Overriding Income Computation for Channel / Agency per Income Structure (by Channel / Agency & Products) and Channel / Agency Hierarchy
• Overriding Income Auto Roll-Up feature

Balanced Score Card (BSC)

• Strategic planning and management system that organizations use to:
– Communicate what they are trying to accomplish
– Align the day-to-day work that everyone is doing with strategy
– Prioritize projects, products, and services
• Measure and monitor progress towards strategic targets

• 121Advisor provide service based on company requirement

System Administration and Managed Services

• Role-based user access with audit trail for better system security. This is managed and serviced by 121Advisor professional system support services for greater efficiency and lower maintenance costs.

Income Statement, Reports & Auto-Payment File

• Consolidated Income Statement
• Year End Income Statement (CP 58)
• Consolidated Production Report
• Persistency Rate Statement
• Auto-Payment

Channel, Performance Management

• Agent Registration
– Manual registration by admin
– Auto-registration via ‘AGENT’ data file, during processing

• Agency Hierarchy
– Agency Hierarchy
– Agent Enquiry
– View Agent Profile
– Download Agent List

• Download Agent List
– Download Agent List
– Auto-update from ‘AGENT’ data file, during processing

• Performance Review
– Performance Review
– Approve movement recommended by system according to performance review rules

Channel & Performance Management & Administration

• Channel / Agency Setup & Maintenance
• Channel / Agency Hierarchy Maintenance
• Manage agents in multiple channels
• Agent Profile Maintenance (Setup, Import, Admin)
• Agent Performance Overview
• Performance Reporting & Administration (Promotion, Demotion, Transfer)
• Agent Production Reporting (consolidate from Insurance Systems)

Compensation Computation & Reporting

• Proposal Submission
– Register proposal
– Download Submission Data

• Download Submission Data
– Process data files
– Calculate distribution of commission
– Upload & Process ‘Auto Deduction’ File
– Calculate net payment

• Computation & Reporting
– Commission: Income Statement, Payout Report, Auto Deduction Report, Exception Report
– Production: Production Report, Pick-Up List
– Persistency Report
– Subscription Fee Report
– Year-End Bonus Statement
– CP58 Year End Income Statement

• Payment
– Generate Payment Listing
– Generate MBB Payment File upon approval

Multi-Agency Portal Management

• Service Request Management
– Service Request Application
– Service Request Tracking
– Service Request Workflow Management

• Web Content Management
– Channel / Agency’s Web Content
– Channel / Agency’s News / Announcement
– Channel / Agency’s Content Library (Downloads, Product Info)

• Web 2.0 Content Applications
– Blog (Advice, Guides, Help)
– Knowledge Management (Wiki, Document Library)

• Web 2.0 Community Applications
– Forum (Group / Team discussion)
– Poll (Polling, Opinions, Votes)
– Social Media Interface

• e-Learning Management
– E-Learning Registration
– E-Learning Library
– E-Learning Integration