Digital Insurance Agency
Leverage WhatsApp to reconnect orphaned customers via tailored offers, renewal prompts, support and localized messaging, boosting engagement, upselling and conversions.
Device Platforms
An Intelligent, Secure Platform for Real-Time Notifications
We are recognized as a Meta Tech Provider for our flagship solution, 121ADA, built on the WhatsApp Business API—underscoring our commitment to advanced communication solutions that strengthen business-customer engagement.
Highlights & Benefits
The Driving Force behind the next Generation of Digital Insurance
Unified Human Capital
A dedicated team of professionals merging traditional insurance expertise with digital innovation to serve the Malaysian market.
Strategic Insurer
Operating with a tied agency license to deliver a 100% digital experience, providing a "digital sandbox" for rapid experimentation.
Mission-Driven Growth
Focused on enabling success by re-engaging orphaned policyholders through AI-driven personas and Business WhatsApp automation.
How it Works
Enjoy secure premium renewal and payment on one reliable platforms
Opt-In
Say “Hi” on WhatsApp at +603 793-121-22 and let us assist with your upcoming reminders and notifications.
Get Quote
Once acknowledged, we will provide the final details along with a secure payment link for your convenience.
Payment
Proceed by selecting your option and making payment through e-Wallet, Online Banking, or Credit/Debit Card.
Delivery
Once payment is completed, confirmed documents and receipts will be delivered instantly to your phone and email.
Provides a fully integrated 121Advisor Sales Ecosystem
Combining referral management, WhatsApp engagement, and point-of-sale tools to optimize every stage of the customer journey, from first contact to successful conversion.
Send reminders & greetings to new or existing customers.
Generate Quotation & purchase insurance online.
Responses from Social Media or Referrals are feed into 121ADA as leads based on customer’s needs.
Send promotional or marketing info to new or existing customers enabling customer purchase on the platform.
A fully digital insurance agency operating under a tied agency license
Provides accessible, transparent, and convenient services through online and mobile platforms, beginning with General Insurance and Takaful.